Management Essentials
Management requires a combination of practicality and consideration of people’s needs, in order to “get the job done and done well”. It requires great communication so that the vision and strategy are relevant to people, and they understand their role in making the vision a reality. It also requires putting the necessary things in place (systems, processes, resources) to enable people to contribute their best towards achieving the vision. The most important aspects of management include shorter-term planning, budgeting, organising, staffing, controlling and problem solving
Managing people to work effectively with regular evaluation, feedback and coaching contribute to great performance and results being achieved. Managing people and performance effectively can be challenging to new managers and people promoted into management positions due to their technical capability.
Evaluation and review of processes and people’s performance will often lead to changes in work practices. This is how people and organisations evolve and grow positively – through learning from current experience and practice and making appropriate modifications.
Key Services
People and Performance Management
Poor performance is often not addressed effectively, leading to poor results and lowering morale of fellow team members. We work with people to establish practical approaches and practices for evaluation, feedback, development plans, coaching conversations, acknowledgement and more. This also helps managers to address unhelpful dynamics in individuals and their teams. We develop facilitated workshops and coaching programmes to suit client needs.
Change Management
Change can be seen as a positive process. Attending to a well-tested set of steps in any change initiative will greatly enhance the experience and outcomes for all concerned. A clear vision well led, communicated and represented is required. Failing to recognise and address people’s fears and suspicions greatly reduces the chance of success. Airing concerns and uncertainties is a crucial part of this process, and we provide independence and objectivity to support this process ensures everyone’s voice is heard. Practical first steps to achieve clear goals and benefits are key components. We workwith clients to develop a clear plan for change, and support their implementation steps with an appropriate blend of facilitated processes with groups and individuals.
Process Improvement
A process is simply a series of actions and tasks taken to produce an outcome or result. There is truth in the old adage “if we keep doing what we’ve always done, we’ll get what we’ve always got”. Evaluating processes regularly brings the benefit of positive changes that can be made – continuous improvement and common-sense, but not always common practice. We work with organizations and teams to clarify existing processes, evaluate the usefulness of component tasks, identify areas for improvement, create and find possibilities and alternatives, and decide on the most practical and beneficial options. We recommend our facilitated workshops and focus groups as useful means to achieve this.
